Our Partner Program

Galaxy Telecom is a managed VoIP (Voice over Internet Protocol) carrier enables Cable Operators, Internet Service Providers, CLECs and a range of VARs to deploy voice services. Galaxy Telecom does not offer services directly to consumers. Instead, we focus on building partnerships with our VAR network and empowering our resellers to provide high value communication services to their customers. Our solutions make new service deployment cost, risk and hassle free.

We offer an end-to-end solution which is comprised of:

• A fully managed VoIP network with global termination


• A range of VoIP gateways (adaptors) which provide dial tone capabilities to Internet-enabled subscribers


• An eBusiness platform which simplifies back office integration into existing billing and customer databases
• A web-based Partner site which enables subscriber, service, billing and inventory management
• A web-based Customer site which enables subscribers to manage their accounts through self service tools
• Channel support to help you maximize your growth potential
• Tier 2 technical support to ensure that every customer issue is caught, tracked and addressed as quickly as possible

We make it possible for a range of providers to expand their service portfolio without incurring any additional infrastructure investments. Instead, these uniquely designed services enable Internet data service providers a platform to leverage their existing infrastructure and customer base to build converged voice, video and data networks and to offer network-based “plug and play” voice and video services for their Residential and Enterprise markets quickly, easily, and inexpensively.

Simplifying New Service Deployment

Galaxy Telecom has simplified the process of enhanced service deployment through advanced engineering and pioneering work in voice compression and routing. Our efforts have resulted in the availability of low cost telephony alternatives to existing calling options and opportunities for service providers to conquer new markets without significant infrastructure investments. We deliver a range of voice services at business grade quality over existing data networks. Our solutions leverage the proliferation of the Internet to offer new ways to communicate and collaborate.

Our technology reduces the cost of basic telephone service, long distance rates and offers subscribers global flat rate calling to others using the Galaxy VoIP network. We are committed to maintaining our service leadership by committing to the following:

• Expanding our network footprint via additional Super & Mini Nodes to improve QoS
• Ongoing research and development of customer premise (VoIP gateway) products
• Offering a reliable world class SIP-based VoIP network
• Improving the support infrastructure we provide to our VAR network
• Listening to and learning from our VARs and subscribers on ways of improving our service delivery

Galaxy Telecom makes it possible for VARs to:

• expand their service portfolio with value-added VoIP services
• increase their competitiveness within their respective markets
• generate new monthly recurring revenue streams from their existing customer base
• access new residential, SOHO and SME customers in a high-growth market
• increase customer loyalty and decrease customer churn
• deploy almost instantly, with minimal service development and integration lead times
• offer scalable and standards based services
• offer a range of toll-quality voice services over a completely managed global VoIP network

Multiple Levels

Galaxy Telecom’s Partner Program has three levels. Partners move through the levels as they expand the volume they distribute. With every new level, our partners are rewarded with better discounts, branding capabilities, service access and channel support.

Regardless of membership level, all our partners are entitled to freedom in setting pricing, marketing and bundling practices in their local markets. Partners that follow our suggested pricing structure will earn most of their revenue from reoccurring monthly service fees that grow exponentially over time.