Services Overview

Galaxy Telecom offers turnkey deployment of Basic and Enhanced Voice Services over data networks. VoIP services can be delivered in various ways using any combination of “plain old” telephones, Multimedia PCs with Headset & microphone as subscriber interfaces. Galaxy Telecom offers the following ways for subscribers to access VoIP services:

• Standard VoIP Services
• Enhanced VoIP Services

Interface Options

VoIP Phone to Phone (i-box Broadband)

Our i-box Internet Voice Gateway can be used to call directly from a standard telephone to any other telephone in the world.

VoIP Phone to VoIP Phone (i-box Broadband)

Our i-box Internet Voice Gateway can also be used to call directly from a standard telephone to any other Galaxy telecom subscriber in the world, using a Gateway or PC Phone.

PC to Phone & PC to PC (i-box PC Phone)

Our i-box PC Phone is designed to enable callers to use a Headset/Microphone or USB Handset connected to their PC to communicate to other telephones or PC Phone users around the world.

Standard VoiP Services

• Voicemail
• 3-way calling
• Distinctive Ringing (based on calling number)
• VoIP Caller ID
• Call Waiting
• Multi-Ring Group
• Telephone Equipment Dependent Service
• Last Number Redial (Repeat Dialing)
• Call Hold
• Speaker Phone
• Call Monitor (monitor call progress via hands-free feature)
• Mute

Enhanced VoIP Services

Through an exciting range of Enhanced Services, you will be able to earn top margins and compete against other service offerings in the market. These services take advantage of technology convergence of data and voice. Most importantly, Enhanced Services offer additional revenue streams for you and exciting service features to your subscribers.

• Speed Dial
  User can define up to 20 speed dial numbers
• Unlimited International on-net calling
  Unlimited international box-to-box calling included in subscription
• Distinctive VoIP Ring
  Allows user to distinguish between incoming PSTN and VoIP call
• Call Hunt
  User can set up Multi-Ring Call Forward / Busy Forward numbers
• FoIP, Fax over IP
  Use VoIP line to send faxes
• Bandwidth Saver
  Voice Activity Detection (VAD) and Comfort Noise Generation (CNG)
• Voicemail notification via SMS & standard E-mail
  Forwards a notification to user that a new voicemail has been received
• DIDs
  Toll Free North American Numbers
• Fax forwarding
• Split Call Forwarding
  User can select call forwarding to alternate numbers for different call states; e.g. “Busy, No Answer or Do Not Disturb (DND)” signal
• Ring Group
  User can set up service so that an incoming call rings on multiple phones at the same time anywhere in the world
• 3-way calling
  Simple conference calling

The CommCenter will include the following elements:

• Stay in Contact Settings
  • Ring Group
  • Split Call Forward
  • Call Hunt (multi-ring/busy forward)
  • Voice Mail Preference Settings
    • notifications to SMS/email
    • Email address for notify
  • Personal Speed Dial Directory
  • Directory listing opt-in / opt-out
  • Friends & Family Authentication Numbers
• Account Activity
  • Call logs / fax logs;
  • Call usage off-net & on-net
  • Add ability for partner to set per minute charges to present up-to-date billing status to user